Email Inquiry

To contact us, please fill in the form below. We will respond to your questions as soon as we can. Thank you very much.

Following are a few pointers before you start typing your inquiry

  • If you have issues or warranty concerns with a product you purchased from us, please let us know. We administer all warranty claims ourselves and arrange to have a replacement product shipped to you at no charge. All you have to do is contact us for a return authorization number and we’ll take it from there.
  • If you have warranty issues with a product that you purchased from another retailer, please contact the seller or manufacturer. We cannot process warranty claims or provide customer support for products that have not been purchased from us.
  • We are an online retail store and do not provide product to the wholesale market.
  • We do not have a print catalog. Our product selection, prices and specifications change frequently. In our business, a print catalog is not feasible.
  • We do not sell outside of the United States.

 

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    If you prefer to discuss your application on the telephone or would like to place your order on the telephone, please fill in your telephone number below. One of our sales representatives will be pleased to call you at your convenience. Otherwise please leave the phone number field blank, and we will respond via email.

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    Tobi was very GREAT! to work with, if she don’t have the answer then she got it for you. She helped me with my order, and got all my questions answered, she was very patient with me, and helped me through the whole process. Would love to have an employee of this caliper. Thanks again…..
    P.S. you need to hang on to her, don’t let her get away….
    Steve, Chouteau, OK

    MORE CUSTOMER TESTIMONIALS

    Serving the pond and water garden market since 1986 and selling online since 1997, PondUSA.com is one of the original Internet mailorder companies and the oldest Oase dealer in North America. Thousands of Americans from coast to coast have come to rely on us for almost 40 years now for expert advice and quality products.