Service & Returns
As part of
our commitment to superior customer service, we administer all manufacturer's
warranties on products purchased through us. Please contact us for any
warranty issue you may have. Warranties are handled quickly and efficiently,
with replacement products shipped as soon as possible.
that repair or replacement of any product does not extend its manufacturer's
limited warranty or begin a new manufacturer's limited warranty period.
NOT return defective products without contacting us first. To request
a Return Authorization Number, please fill in the fields below. Everything
you need is on your bill of sale. We will get back to you with complete
return instructions and the return shipping address for one of our U.S.
the pond & water garden market since 1986 and selling online since
1997, we are one of the original Internet mailorder companies and the oldest
OASE dealer in North America. For more than 25 years, thousands of Americans
from coast to coast have come to rely on us for expert advice and quality
us for any questions you may have about ponds and water gardens.
us for all your OASE product requirements.
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